We're here to listen.
Where are we based?
Head Office
Integrated Care 24,
Kingston House, The Long Barrow,
Orbital Park, Ashford,
Kent, TN24 0GP
Integrated Care 24 Ltd is registered in England and Wales
Company Registration Number: 3193182
Get in touch directly
Head office
Tel: 01233 505450 option 1
Email: info@ic24.nhs.uk
Legal matters/claims:
legal.ic24@nhs.net
Complaints and Compliments
Please click here to read more about how we process complaints regarding our services. To make a complaint you can contact us in a number of ways:
If you'd prefer, you can access our easy read complaints document by clicking here.
If you would like to pay us a compliment, please email our Quality Improvement Team on qualityimprovement@ic24.nhs.uk with details of your experience so that we can forward your feedback onto the service/team concerned
Help us create a better service
We would like to know about your experience using our healthcare services so that we can understand what we are doing well and how we can improve. We would be grateful if you could take 5 minutes to complete one of our questionnaires.
Follow this link to be directed to the right questionnaire for the service you received.
Safeguarding enquiries
For any safeguarding or CP-IS queries, please contact our safeguarding team directly
Email: ic24.safeguarding@nhs.net
Partner with us
For more information about CLEO, our new EPS app or how we can help you to provide a better patient journey within your service, please email info@cleosystems.com
Careers with us
What we do isn’t for the faint hearted. Not only do you have to be caring to work here, you have to be strong. We are made to be brave, if you are too, see what opportunities we have.
See Our Career Opportunities
Media enquiries
If you are a member of the media and have any enquiry about IC24 you can contact our Communications team via email and one of the team will call you back.
Alternatively, call our Head Office and ask to speak to the Communications team.